Shipping Policy
1. Shipping Locations
Holy Herb Aid ships nationwide within the United States, including:
-
Continental U.S.
-
Alaska & Hawaii
We do not currently ship internationally.
2. Processing Times
Orders are typically processed within:
3–5 business days
During peak seasons or promotions, processing may take slightly longer.
3. Shipping Methods & Delivery Time
Average delivery time after processing:
-
Standard Shipping: 3–7 business days
-
Priority Shipping (if offered): 2–4 business days
Shipping carriers may include USPS, UPS, or FedEx.
4. Shipping Costs
Shipping fees are calculated at checkout based on:
-
Order weight
-
Destination
-
Selected shipping method
Free shipping promotions will be clearly stated when active.
5. Tracking Information
Once your order ships, you will receive:
-
Email confirmation
-
Tracking number
Tracking updates may take up to 24 hours to appear.
6. Incorrect Address Disclaimer
Customers must provide an accurate shipping address. We are not responsible for orders delivered to incorrect addresses provided during checkout.
If an order is returned due to an incorrect address, reshipping fees may apply.
7. Lost, Stolen, or Damaged Packages
If your package is:
Lost or stolen:
Contact us at support@holyherbaid.com.
We will work with the carrier to open a claim.
Damaged during shipping:
Send a photo and order number within 7 days of delivery.
We will replace the item free of charge.